What do the three routes to ISO 27001 cost?
| Route | Cash cost (small organisation) | Internal time | Succeeds when |
|---|---|---|---|
| DIY with toolkit or platform | Hundreds to a few thousand pounds, plus certification fees | 100–200 hours | A capable owner has protected time and the scope is simple |
| Hybrid: internal work, senior checkpoints | Gap analysis from £2,400; internal audit from £1,950; checkpoint days at £1,250 | 60–120 hours | You want ownership without the expensive mistakes |
| Consultant-led implementation | Typically £10,000–£16,000 at ISO Security for up to 50 staff, plus certification fees | 20–50 hours, mostly decisions and interviews | Deadline, complexity, or nobody internal can own it |
All three routes pay the same certification-body fees on top. Full figures, with published market comparisons, are in my UK cost guide.
Where do toolkits struggle?
- Scope judgement. A template cannot tell you whether excluding your main service will make the certificate worthless to the customer who demanded it.
- The risk methodology. Downloaded registers arrive pre-scored with somebody else's risks. Auditors ask your managers to explain scores they did not set.
- The Statement of Applicability. Grid-based SoAs are the most common Stage 1 problem I see; justifications must come from your risk assessment.
- Interview reality. Stage 2 interviews test your people, and preparation for that is a service.
When is the DIY route enough?
If you are a small, single-site organisation, your systems are modern and mostly cloud, a manager can protect a day a week, and no deadline is pressing, the DIY route with a bought-in independent internal audit is respectable. I will tell you so on a readiness call.
Price the internal hours honestly before you choose. The project cost is your senior people's time, and the toolkit fee is only a small part of it; the Lean Tree case study shows the support route in practice for one growing firm.